Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using PacedLoop ("Service"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree, you may not use the Service.

These Terms apply to all users, including Custom GPT creators ("Creators").

2. Description of the Service

PacedLoop provides workflow orchestration that connects GPT-based experiences to structured, stateful workflows.

The Service:

• Connects GPTs to stored checklists and workflows
• Persists GPT-generated outputs and workflow metadata
• Enables review, auditing, and resuming workflow runs

PacedLoop does not independently generate AI content.

3. No AI Inferencing by PacedLoop

PacedLoop does not operate or train AI models.

Any AI inference or content generation occurs through your selected GPT provider.

If PacedLoop introduces model execution capabilities in the future, we will update these Terms before enabling such features.

4. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Service.

5. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity occurring under your account
• Ensuring your workflows comply with applicable laws
• Ensuring compliance with your GPT provider's terms

You must notify us immediately of any unauthorized account use.

6. Creator Responsibilities

If you are a Custom GPT Creator:

• You determine what data is collected through your GPT.
• You control the prompts, inputs, and outputs.
• You are responsible for providing any required privacy notices to end users.
• You are responsible for handling user requests regarding access, correction, or deletion of their data.
• You must comply with applicable privacy and data protection laws.
• You represent that you have the necessary rights and permissions to process any data submitted through your workflows.

7. Custom GPT Creator Ownership and Privacy Responsibility

PacedLoop functions as workflow infrastructure.

When end users interact with a Creator's GPT:

• Prompts and responses may pass through PacedLoop systems.
• Workflow outputs may be stored to operate the Service.
• Outputs are delivered to the Creator.

Workflow outputs are treated as the Creator's content.

Once delivered to a Creator, PacedLoop does not control how that data is used, retained, or shared.

Creators are independently responsible for downstream data handling.

8. License to Use the Service

Subject to these Terms, PacedLoop grants you a limited, non-exclusive, non-transferable, revocable license to use the Service.

You may not:

• Reverse engineer or attempt to extract source code
• Resell or sublicense the Service
• Use the Service for unlawful or harmful purposes
• Interfere with platform security

9. Data Storage and Retention

We store:

• Workflow definitions
• Run status
• GPT-generated outputs
• Associated metadata

Free Tier Retention

For free-tier accounts, run records and outputs are retained for 30 days from creation and are then scheduled for deletion.

You are responsible for exporting data before expiration.

Paid Tiers

Paid accounts are not subject to the automated 30-day purge unless otherwise disclosed.

You may delete workflows and runs from your dashboard at any time.

10. Analytics and Service Improvement

We may use aggregated, anonymized, or de-identified usage data to:

• Maintain and improve platform performance
• Diagnose errors
• Develop new features

We do not use Creator workflow content or End User prompts to train AI models.

11. Service Availability

The Service is provided on an as-is and as-available basis.

We do not guarantee:

• Uninterrupted access
• Error-free operation
• Compatibility with all GPT providers

You are responsible for reviewing and verifying outputs before relying on them.

12. Fees and Payment (If Applicable)

If you subscribe to a paid plan:

• Fees are billed as described at purchase.
• Payments are non-refundable unless required by law.
• We may modify pricing with reasonable notice.

13. Termination

You may terminate your account at any time.

We may suspend or terminate accounts that:

• Violate these Terms
• Pose security risks
• Create legal exposure for PacedLoop

Upon termination:

• Access to the Service ceases
• Data retention follows our published retention policy

14. Intellectual Property

PacedLoop retains all rights to:

• The platform
• Software
• Branding
• Infrastructure
• Documentation

Creators retain ownership of their workflow configurations and GPT-generated outputs, subject to the rights granted in these Terms.

You grant PacedLoop a limited license to process your data solely to operate the Service.

15. Indemnification

You agree to indemnify and hold harmless PacedLoop from any claims, damages, liabilities, or expenses arising from:

• Your use of the Service
• Your workflows
• Your violation of applicable laws
• Your infringement of third-party rights

16. Limitation of Liability

To the maximum extent permitted by law:

PacedLoop shall not be liable for:

• Indirect or consequential damages
• Lost profits
• Loss of data
• Business interruption

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

If no fees were paid, liability is limited to $100.

17. Modifications to the Service or Terms

We may modify the Service or these Terms at any time.

Material changes will be reflected by updating the Last Updated date.

Continued use of the Service after changes constitutes acceptance.

18. Governing Law

These Terms are governed by the laws of the United States and the State of [Your State], without regard to conflict of law principles.

19. Data Processing Addendum

If you are a Creator using the Service to process personal information, you may also be subject to our Data Processing Addendum (DPA), which governs data protection responsibilities between PacedLoop and Creators.

20. Contact

For questions regarding these Terms:

Email: support@pacedloop.com

Company: PacedLoop

Location: United States